About Katie Wilson
Posts by Katie
Close to half of Ruby Receptionists’ clients are lawyers, and over the years, we’ve found these strategies to work well in calming down and reassuring unhappy callers.
As an attorney, you know that words matter; every word your client says (or doesn’t say)and the way your phrase your briefs can directly influence the outcome of your case. But even words said in passing can leave an impression! Phone calls with clients, emails, in-person meetings – your diction during any interaction with a client [&hellip
If you’d like to work off your cell but need to keep your personal and professional numbers discrete, you have options.