About David Gulbransen

Managing client expectations is not exclusive to the practice of law. And thinking about it from the perspective that it is somehow different for lawyers than it is for doctors, or mechanics, or plumbers is where problems arise.

Some humor today. Enjoy!

I have two items on my Law School Wish List: stop churning out lawyers who clearly don’t want to practice law, and either make law school two years, or four years.

In the 1980s, most of us didn’t know e-mail was missing from our lives. In the 1990s, we had no idea what the web would hold. But what about the next app?

How often do we as lawyers say, “You should consult with a lawyer…” regarding even a ‘simple’ legal matter like a basic will? we should follow our own advice and seek out a learned, licensed, professional: a CPA.

Smaller firms with a few people can take advantage of the wonders of IP telephony and the cloud by graduating to a business class service and paying a small amount for amazing features that are geared towards a business user.

When your costs are stable, predictable, and low, then you have more time to focus on what really matters: serving your clients.

Setting up your own VPN has the advantage of being yours, including tweaking performance for your needs, not to mention, there are some outstanding free, open-source options.

The two biggest “gotchas” lurking out there are data failure and security. Sometimes a failure of security can lead to a failure of data.

If you are going to go paperless for all, or even just a portion of your practice, you need to give serious consideration to backing up your firm and client data and implement a solid backup plan. And that means going beyond the cloud.