Reference Library, Work/Life Balance • November 04, 2011

The Small Firm Advantage

By Colin Cameron

Large law firms today are in a real bind.  Their large clients are looking for lower legal costs, but large firms have big overheads, lots of partners to feed, and little experience in providing alternative billing solutions.  They have increased their chargeout rates significantly in the last decade, and large clients are understandably upset.  The rise of the Association of Corporate Counsel (ACC) is an indicator of just how upset they are and their need for retribution.

Small firms, on the other hand, are sitting in the catbird seat.  They have what large clients want.  They have low overheads, their chargeout rates are significantly lower than large firms, and they have lots of experience with fixed fee billing for commodity work.  They’re also hungry to get their hands on large firms’ institutional client work.  Large clients are interested in what small firms have to offer, since large firms aren’t responding to their repeated requests for alternative billing.

The time is ripe for small firms to turn their better value offering to their advantage and steal good work away from large firms.  It’s there to be had, and large clients are looking for options.  Take the advantage now.  The economy is in tough shape, and the opportunity won’t get any better for small firms.

Put together an alternative billing strategy and lure away large firm partners looking for more flexibility and better work/life balance.  These partners can make more money in less time with a lean platform that’s already in place in a small firm. They can be the big fish in a small pond.  And many large firm partners are doing just that.  They’re jumping ship from large firms that have retirement policies that force them to retire in their prime practicing years.  Why not take your clients with you and create something new, that’s truly yours, and not be treated like an employee in a mega-firm where you have no say?

No oppressive rules, no national firm overheads, no one telling you what to do.  Be creative, experiment a little, and have fun.  What more can you ask for?  Use the technology you want without the constraints imposed by some large firm tech department.  Use LegalZoom technology, outsource to the best lawyers available, work virtually and create virtual teams of like-minded partners from other large firms who are ready for a change.  The legal industry is in turmoil, and that’s a real opportunity for small firms.

Develop a new strategic plan with a unique value proposition.  Offer value pricing and make clients very happy.  The Valorems of the world are already doing it, and have done all the groundwork for you.  Market yourself as the expert in your field on your terms, and no one else’s.  Use social media as you see fit, and take advantage of this very effective and inexpensive marketing technique that large firms just can’t seem to do as well as a small firm can.

Make your legal working life a lot easier and more fulfilling.  Work with like-minded people who want to create something new, something exciting, and something that can allow you to make twice as much money in half the time. Now that’s real work/life balance!


Colin Cameron is the President of Profits for Partners, Management Consulting Inc. He advises law and professional service firms in the following key areas related to profitability: profitability improvement, strategic planning, firm governance, partner compensation, financial management and operations management. Read more of 's posts from Small Firm Innovation.



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leerichan 6 pts

Spot on! Also, the Ethics committees report that their largest volume of disbarment complaints could be remedied by an attorney merely returning a client's phone call in a timely manner-- something a small firm's attorney is frequently eager to do ... especially if s/he wishes to eat this month!

econwriter5 33 pts moderator

leerichan It is really quite amazing what a difference returning a phone call, instead of just sending an email, makes.


  • vtlawyer: If you do this, and eliminate the landline, is there a way to connect (I guess the term is...
  • nerinopetro: Just do an internet search on “appointment apps for websites” for appointment applications....
  • JasonPhillips: @seninachung Love Roboform but the iOS versions cannot edit passcards.
  • CompuTodd: Also been using @roboform  for years and love the addition of RoboForm Everywhere to my smart phone and...
  • CompuTodd: Also been using roboform  for years and love the addition of RoboForm Everywhere to my smart phone and...